Elevater of the Month - Hrishikesh B.
Welcome to another ETalk, where we introduce an amazing person at Elevate K-12 involved in revolutionizing education through high-quality live online instruction inside schools!
Name: Hrishikesh B.
Location: Mumbai, India
Experience With Elevate K-12: 2+ years
Current Role: Sr. Customer Support Executive
Describe what you do in one sentence.
As a Sr. Customer Support Executive, my team is the first line of defense against issues faced by Instructors, Academic coaches, and Classroom coaches.
What excites you most about working at Elevate K-12?
No two days are alike and there is always a different challenge waiting for you every day to overcome and excel at. The satisfaction you get when you resolve issues on a daily basis with the help of your colleagues is incredible.
What's a "normal" day like for you at Elevate K-12?
There's always a lot to do! Attending chats, liaising with different departments to get issues resolved, taking IT tech checks so that school sessions can go live, handling inventory and troubleshooting of company laptops.
What do you enjoy most about our culture?
I like the fact that we are given challenging jobs and we get to push ourselves to give our best and develop as a professional. Elevate K-12 always appreciates our achievements and coaches us to overcome our shortcomings.
Elevate K-12's mission is to bring high-quality instruction to all students, no matter their zip code. What do you like most about impacting students in this way?
I like that we solve issues on a daily basis for Instructors, Academic Coaches, and Classroom Coaches so that the teaching for our students goes on uninterrupted, no matter what their zip code. "A good teacher can inspire hope, ignite the imagination, and instill a love of learning".
Describe your best moment at Elevate K-12. Be specific!
I think my best moment has to be when I joined Elevate K-12 and met my extended family, not just in the Mumbai office but in the US office as well. I feel so proud to have contributed to the company growing to new heights every year.
Tell us a little more about who you are - what do you like to do?
I am a foodie and a passionate cook! I like meeting new people and getting to know them. My family is my whole world and love traveling to new places with them.
Thanks, Hrishikesh B.
Want to work at Elevate K-12? Apply today!